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independent insurance advice & claims advocacy

From reviewing your insurance programme to supporting complex claims, we ensure your cover performs when it matters most.

Insurance Programme Review

Is Your Business's Insurance Programme Fit for Purpose?

Most insurance gaps are only discovered at claim time. Our independent reviews identify where your current cover may fall short, where you may be over-insured, and how well your programme aligns with your actual business risks.

We don’t sell insurance and we don’t take commissions — just objective, expert advice.

Claims Assistance

Claims Advocacy When it Matters Most

Insurance claims are declined for many reasons . You have the right to challenge the insurer's decision. Read our Claim Tips here. 

Claim Assist's claim resolution service offers an experienced and independent second opinion for you to find out whether your claim has been correctly declined, or if there are grounds to challenge the decision. 

50+ years' industry experience across underwriting, claims, and insurance structuring.

How we help

Insurance Programme Review

  • Identify gaps before a claim 
  • Remove unnecessary cost 
  • Strengthen risk alignment

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Claims Assistance

  • Support complex or disputed claims  
  • Navigate insurer processes  
  • Advocate for fair outcomes 

Get Help with a Claim

Insurance brokers are also encouraged to contact us direct for an independent second opinion or technical advice on specialist policy wordings. We offer independent insurance advice and programme reviews for New Zealand businesses.

Insurance disputes can be challenging and time-consuming processes. Don't give up! Claim Assist are insurance law specialists with the knowledge and resources to relieve you of that stress. We will work to achieve the fairest outcome for you, as quickly as possible. Talk to us for free advice on how we can help.