Many people engage the services of an insurance broker to obtain the best and advice and most cost-effective coverage for their identified risks. Commercial risks, in particular, are generally negotiated through an authorised insurance broker. Brokers often assist in managing clients' policies, including claims, renewals, completing forms and liaising with underwriters and claims personnel on their behalf.
In Claim Assist's experience (as a former long-term owner of an insurance brokerage) the claims service is an opportunity to prove a broker's worth for a client and to strengthen the commercial relationship.
If the answer is no – and realistically not all brokers have the finances or time to support such a service – this is where Claim Assist can help.
Outsource your complex, time-consuming claims from the outset, or those claims which have been rejected by the insurance company. This allows you, the broker to rest assured you are providing the best possible service to your clients, knowing the claim will be diligently monitored and the claimant's rights rigorously pursued. In each claim we will assist the insured party and you, the broker through the claim process until completion.
Other benefits of our service:
Our fees to brokers are negotiable. We can be engaged by the case but also offer the option of an annual retainer.