Privacy Policy


The information we obtain from you and your insurance company is for the sole purpose of reviewing your insurance claim and providing an independent opinion on the possibility of a recovery. We assure you of complete confidentiality in our dealings with you and other interested parties. We will not approach nor negotiate with any party without your full and informed consent. No information will be disclosed to any other party without your authority and to further the claim process. 

You have the right to a full copy of your file held at Claim Assist at any time. Your file is closed once a resolution with the insurance company or uninsured third party is reached, or when you terminate our services. Any data provided by you for the purpose of assistance to finalise an insurance claim will be permanently deleted upon request.